AI that resolves fintech disputes, fraud claims, and account escalations autonomously. Compliance-ready. Audit-trailed. No humans required for 80% of tickets.
Dispute volumes rose 35% since 2019. Regulations got stricter. Your agents are burning out handling the same fraud claims and payment disputes over and over. The math stopped working.
Solvd classifies incoming disputes in real time. Payment failures, unauthorized charges, refund requests, and account lockouts are routed to the right resolution path in seconds, not hours.
Every resolution carries a full audit trail. PCI-DSS aligned, explainable decisions, and human escalation paths for edge cases. Your compliance team sleeps at night.
Solvd doesn't just categorize tickets. It resolves them. Verifies transaction data, cross-references fraud signals, applies your policies, and closes the ticket with a customer-ready explanation.
Identifies fraud rings, repeat abusers, and friendly fraud before they drain your dispute budget. Learns from every resolution to get sharper over time.
No six-month enterprise implementation. Connect your ticketing system, configure your policies, and Solvd starts resolving on day one. Built for mid-market fintech speed.
Solvd is building the future where fintech support teams focus on what matters, while AI handles the rest.